Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.


"I bought my first Harley a few months ago and had a great experience with the trade of my old bike and the purchase of my new bike. Dave was very helpful as is everyone in the store. I took my wife for a quick ride across town this past Sunday and after lunch we went back out to the bike and it would not start. I called Old Road Harley to see if roadside assistance was covered under my extended warranty. My call was transferred to Dave and without any hesitation, he offered to come tow my bike back to the shop. The customer service at Old Road Harley is top notch and I would recommend them to anyone who is looking to purchase a Harley."

By: Troy    Santa Claritaq,CA


"Brought my bike in for a 20K service. It's a good 150 mile ride for me, but well worth it. I need to thank Robert for pointing out that you could just about see the air in my tires and he highly recommended that I change it. Thanks for keeping me safe, Robert! Good to see Dave "The B-B Stacker" again, too. It's always a pleasure. And thanks for dropping me off for lunch. My only complaint is your choice of TV in the customer's lounge. Golf? A bunch of guys in plaid pants and pink shirts trying to wallop a little ball? I'm willing to bet a little porn would be a bit more interesting! Anyway, another great experience and accolades to the service department."

By: Steve    Lompoc,CA


"I recently purchased over a $1,000 worth of parts for my bike. I dealt with the Assistant Parts Manager, Mario Garcia, and found him to be extremely knowledgable and honest when helping me. Not only did take his time to explain everything to me, but he saved me a few bucks. There are closer dealerships to my home, but I prefer to drive a little further, knowing that I will get a fair and good deal. Thanks for your help Mario and I'll be seeing you soon."

By: Tony    Woodland Hills,CA


"I brought my 2012 FLHT CUSE7 in for a 15K service. I had a major safety related problem, the heater did not work in the seat. After extensive and I am sure, exhaustive troubleshooting, Danny found the problem! Thanks Danny!! Additionally, I would like to comment on the "additional support" that Danny and Bunzie provided me. They went out of their way to take me to a restaurant for lunch and came and got me when my bike was done. How many other shops would have provided that service!!?? Dave, please thank the guys for their outstanding service! And Danny, thanks for the service on my "Charger color" bike."

By: Steve    Lompoc,CA


"i bought an 01 jade green road glide from old road and it had a small problem, old road took care of it very quickly. harley Dave is a great person to deal with this is the best sales experience i have ever seen.This is a top notch dealership"

By: shawn    el centro,CA


"I left this dealership in Sept 08. I ended up in the Tampa Fl area. VNHD/Old Road HD gave me the best yrs of employment. Thank you,Doug and Mike for giving me the chance to grow professionally. And Thank you for keeping my testomonials on your website! If any old friends are reading this...This is BEEF. I am still with Harley Davidson. I am the Finance Mgr at Brandon Harley-Davidson. Thank you to all for my success! I am grateful. Now go ride!!!!"

By: BEEF    Tampa,FL


"brought my bike (2000 fxd) to old road harley because i had a broken bike. the technician (jlp) identified problem and a few days later i received my bike better than it ever was. great job!. i even went to service mgr to express my satisfaction. thank you."

By: Anonymous    valencia,CA


"Looking for a specific colored cvo road glide,. and in cal. at the time there was only 2 dealers with the color combo. Contacted OLD ROAD and spoke to Dave, and was surprised that it was still in stock, worked out a great deal on phone, and went to dealership the next weekend to get touchy feely with the bike, got prices for some add-ons. came back the next weekend to pick-up bike and then was surpirsed because the add-on parts were cheaper then originally quoted. Anyway this is not my first bike that i have purchased and was expecting to be there all day and/ or getting embarrassed. Dave and Old Road made it quick and easy and very professional. so for that ,Mahalo, Pineapple Mike"

By: mike    pismo beach,CA


"About a year ago, I purchased a new Harley from Old Road and was very happy with the sales staff. Since then I have used their service department for routine maintenance and purchase miscellaneous items from the parts department. Every visit to this dealership has been a great experience. Every staff member is very helpful and Informative. I highly recommend this dealer if you are looking for a new motorcycle, parts or service. David "

By: David     ,XX


"Bought my bike there just over three years ago and a little over 50,000 miles. You have been great each and every time I have been there in all areas;sales,service,motorclothes or just passing by.Thank you all and to all a merry Christmas."

By: anthony    sylmar,CA


"thank you "

By: tony    sylmar,CA


"Just want to say thank you to Robert in service for going above and beyond, He has always been great to deal with and i must say all the guys in service and parts are always helpful. It doesn't matter what dept you deal with Old Road gets it! It is called (CUSTOMER SERVICE ) Thanks guys Mark M."

By: Mark    santa clarita,CA


"I would like to take this opportunity to thank Danny, in Service, for saving my trip to Las Vegas. I had a major maintenance issue which I thought would require the removal of the engine of my new 2012 CVO. However, Danny quickly found that the guide pin of my luggage rack latch was bent and only needed to be bent back in place to align with the latch guide hole. My luggage cover now closes and locks properly!! Thanks a bunch, Danny. I've had my 2012 FLHTCUSE7 for 2 months and have racked up 5,000 miles. I'll be in for a service soon. The only other concerns I have is the air conditioning doesn't seem to work, and it runs out of gas after about 250 miles of riding!"

By: Steve    Lompoc,CA


"We have shopped at Old Road Harley many times and always found what we wanted and all of the employees very friendly and helpful. Mario Garcia made sure we received the Rider Rewards cards for future shopping. He has always taken time to make sure we get the correct parts and done so in a very professional manner. It is not often that we find an employee who takes the extra time with us that he does. We look forward to shopping at your store as we know we will be taken care of. Mario realizes that the customer is important and that is not always the case anymore at some places of business. Everyone is very helpful and considerate at your dealership and that is how it should be. Harley has good products and your dealership is one of the best. Thank you Mario for making our experience enjoyable and we know you understand and respect your job at Old Road Harley. "

By: Janet L.    Tarzana,CA


"I have been buying parts at Old Road since 2010. The staff is always friendly, and the service is always excellent. My wife and I decided to buy a second bike, and Old Road had the perfect pre-owned Harley for us. The salesman, Cinko, was very friendly and completely professional throughout the financing process, and even stayed after hours for us to make sure the sale happened. Since I bought the bike a little over a week ago, I have put almost 1,000 miles on it. Thanks Old Road!!"

By: Jack    Acton,CA


"Just want to commend your entire service crew for doing an excellent job for me, once again. I've got 75000 miles on my 07 roadking and its runnin great, thanks to the great service and maintenance you guys have given it over the years."

By: Jesse    van nuys,CA


"Special thanks to Dave "The B-B Stacker" and "Cinko" ""The Jarhead"" for making the purchase of my 2012 CVO pleasurable. Not only did they give me a great "Military Discount", but they did an excellent job loading the bike in the back of my Escalade. (I was by myself at the time of purchase.) Dave, the bike didn't move an inch!! When I got home it was as if I had been on a ride already. Yep, I had to clean the windshield of dead bugs. Thanks for the tour, Cinko, I am looking forward to helping stimulate the Santa Clarita community. Best Regards, Your favorite "Wingnut", Steve Castro, MSgt, USAF, (Ret.)"

By: Steve    Lompoc,CA


"thank you your all great"

By: tony    sylmar,CA


"I recently purchased a new Harley from this dealership and was very happy with the sales staff. "

By: David     Valencia,CA


"Old rd. H.D. are very lucky to have Mario Garcia !! These guys are hard to come by. Mario knows parts, bikes (factory or custom) like no other. Thanks Mario for helping me with Jakes Shaker (90FXLR Custom) with parts & good advise. You are my #1 parts man but a good friend first! Thanks, FREDDIE (Shaken Jake)"

By: Freddie    Van Nuys,CA


"As a new addition to the company, I just wanted to say that it is a pleasure to go to work everyday! I get to work with not only the coolest, funniest people, the customers that I now call my friends, make Old Road Harley Davidson the place to be and feel at home! After working in the medical field for over 13 years, which at that time in my life I loved, I have never felt so at home working in a place where I can listen to great music, meet new people, and have someone like Mario in Parts make me laugh every chance he gets! I thank you all for allowing me to be a part of your family! "

By: Theresa    Santa Clarita,CA


"Just bought a 2011 Heritage Softail tthis weekend,Dave was very helpful in fiancing,could not have got it done without him.also the girls in apparel were very helpful in finding a perfect helmet. i will always come back for all my needs"

By: David    Valley Village,CA


"Had a great time with the guys at Old Road, Harley Dave was very patient with an informed buyer, and really helped me get into the bike I wanted. I have toured every Harley shop within 50 miles and the guys and gals at Old Road are clearly superior. "

By: Miklo    Canyon Country ,CA


"My 3 month old Road Glide was involved in a MAJOR collision.. Diane in Service had to break-down my entire Bike, order painted parts from the Harley Factory... Less Than 45 days my Bike was BRAND NEW AGAIN!... I dare any Dealer to try and match it!... THANK YOU DIANE & Doug too!!!"

By: David    Castaic,CA


"I called the other day and the receptionist, I think her name was Danielle was amazing getting me directions to get me to you guys.. I was in the most random area and she stayed with me until I knew where I was going. She was amazing. The parts dept.(Mario) was just so great getting me what I needed. Thank you Old Road Harley. You are great."

By:     canyon country,CA


"I just wanted to say that you have the most awesome Receptionist there at Old Road Harley Davidson! I called the other day to ask a question for the Parts Department and a girl named Theresa answered the phone with such a friendly and welcoming voice! Mario in Parts was just as friendly and answered my question right away! Thanks again for your awesome service!"

By: Rodney    Castaic,CA


"Diane in the service department is awesome. She always is helpful and meets her customer's needs. I often recommend the dealership based on my positive experience with Diane."

By: Louis    valencia,CA


"Have had dealings with the retail side and the parts dept. Both sides have been very helpful everytime we've come in. Keep up the great work. Mark "

By: Mark    Castaic,CA


"If you want it done right, and the best service,go to old road harley,you won't be sorry."

By: Dan     New Bury Pk,CA


"I had been going to Van Nuys HD for years and was very happy to hear they were coming up here (should have happened years ago!) I have always appreciated the personal attention and consideration i received there, especially compared to other HD dealers. After the move here to Santa Clarita, it has become even better. Aaron and the crew in service are exceptional. Old school service is provided by wrenches who know what they're doing. I will always appreciate they guys for busting their tails to get my ride back on the road!!! Thank you! "

By: Don     Canyon Country,CA


"Since you folks are closer to me than any other dealer, I got my accessories installed from your Service Department. I'd like to mention to anyone who is deciding on where to get service or accessory install done, GET IT DONE HERE. Aaron in Service is great! His attention to detail and service to customers is #1. Secondly, the install was great. Inspection on my bike was second to none. I can't say enough about how I was treated and would recommend Old Road to anyone and everyone in the area. Great JOB guys and thanks for looking out for me. I WILL REMEMBER THAT. Steve"

By: Steve    Sherman Oaks,CA


"I am a first time rider, when I went in everyone was so nice and friendly. I really loved that. Thank"

By: Linda    Sylmar,CA


"Just went in there the 1st time to look around enjoyed the company/customer service so much that I was able to join the Old Road Chapter a month later ..AWESOME STUFF Thanks Geeb"

By: Geeb    N.Hollywood,CA


""My partner and I stopped by yesterday just to see where you are and what you have. We met a guy in the parts dept. ,Mario, great guy not "Grumpy". My bud rides an electra glide classic and his check engine light came on as we pulled up. We were buying our parts from Mario and we mentioned this to him. He hooked us up with your service dept., they checked out my friends bike front to back and put it on the computer to check the codes, just like that. Great people, great service, we'll be back & we'll tell our other friends too.""

By: Reid    Fillmore,CA


"Thank u Lily 7 months and 7000 plus miles later couldnt be happier.Your no hassle sales was great . I hate being pushed, you were easy to talk to and answered all my questions everytime I come in. It took a few times but I bought the right bike. Thank u. Thanks for the on going help. We like coming in seeing you and getting your help with other things. I send all my friends in. Keep it up"

By: tony    sylmar,CA


"This was my first time in your location. After receiving horrible telephone service with (another dealers) parts Dept., I called your location and spoke to Mick. His telephone service was top notch in helping me with the part that I needed. When I visited your store, he again took time to answer my many questions in a professional manner. Overall, I had a very positive experience... so much that although (the other dealer) is 4 miles away from me, I would rather drive the 30 miles to your location based on his customer service. "

By: Robert    Los Angeles,CA


"Our thanks to Lily and Nicole for a pain free purchase and trade in. Special thanks to Angel, Bill and Allen who stayed late on a Sunday night to get the bike out. We love our 2009 Road Glide. Your service, professionalism and courtesy has gained your shop two new fans and future customers. Thanks to all of you and continued success. Brian and Alison Neill."

By: Brian    Sherman Oaks,CA


"Old Road Harley Rocks!! The whole team there is amazing, GO HERE IF U NEED NOTHING!!!"

By: Anonymous    canyon country,CA


"Service was outstanding, friendly folks, and very helpful. Aaron was great, and we'll definitely be back! Glad to have a dealership in Santa Clarita."

By: Jeff    Castaic,CA


"JUST A NOTE TO SAY THANKS TO MARIO IN PARTS HE ALWAYS HAS THE RIGHT INFORMATION AND IS WILLING TO TAKE THE TIME TO HELP ME MAKE A INFORMED DECISION ON WHAT I NEED FOR MY BIKE I STOPED GOING OUT TO ANOTHER SHOP JUST BECAUSE ALL OFF YOU MAKE ME FEEL LIKE PART OF YOUR FAMILY KEEP UP THE GREAT WORK I 'M LOOKING FORWARD TO A LONG RELATIONSHIP WITH HARLEY AND YOU! "

By: KEITH    SANTA CLARITA,CA


"I would like to thank Aaron in your Service Dept. for his help. My husband Tony was out on a Sunday ride. When his 2001 Electra-Classic broke down on the 5 freeway. Even though it was on a Sunday morning Aaron said to have it brought in Thanks to AAA (Golden State towing) with a 10 minute response time and a trip to "Old Road Harley's - Doctor" Tony should be back on the road soon. I HIGHLY recommend Old Road Harley Davidson, your staff is extremely kind and courteous. Thank you, Tony & Luann Pearce"

By: Luann    Rancho Palos Verdes,CA


"thank you lily you are great.you were alot of help and still are.enjoing the sh-- out of it. tony"

By: tony     sylmar,CA


"I have nothing but good stuff to say about you guys, I'm a happy customer and look forward to seeing all of you at your new store---thanks for everything---Stephen Thorneycroft"

By: stephen    Sun Valley,CA


"Hi Doug, Just a quick note to say a HUGE thank you to Allen in Service for his assistance this past weekend. On Friday, during my morning commute, my 2006 Street Bob started to misfire and the Check Engine light came on. After letting the bike cool, I was able to start it and ride it to work without further incident. Since I had just refueled that morning, I suspected I had a sediment clog in an injector or the fuel line, that had cleared itself. On the ride home, the same thing happened. I was able to "nurse" the bike to Van Nuys HD, where Allen did a quick inspection. He was able to get the bike repaired (It turned out being worn injector wiring, plus I also was due for a new front tire) and returned to me on Saturday. Plus, he alerted me to the Extended Warranty and Factory Recall status on my bike. Allen was ABSOLUTELY thorough, knowledgeable, reassuring and genuinely personable in a time of uncertainty with the condition of my bike. Here is the REALLY cool thing: He could have turned me away, because this was your last weekend in Van Nuys (I was the last service customer at Van Nuys!) So, I believe this is a perfect testimony to your commitment to your customers and the competence of your staff in your time at Van Nuys, that will obviously carry over to Santa Clarita! Give my best to Garo, Allen (along with my special thanks for all he did this weekend!) and all the staff! I am so excited to have you guys as NEW neighbors here in Santa Clarita! See you soon, and welcome to the 'hood! Jeff Kallestad 6/15/09"

By: Jeffrey    Valencia,CA


"This is a great dealership. Mario in parts is a big help and knows the bikes. Dean in sales is just a great guy to hang out with or buy a bike from. Dean leads rides from the dealership on Sundays and it's that kind of involvement that makes it easy to have a relationship with your dealer and get questions answered and ideas about fixing up your bike or trying out a new bike. Alan, the service manager, has a lot of experience and can deal with maintenance issues in his sleep but really shines when it comes to trickin that motor out or customizing that bike to make it shine. I have built my 06 wideglide and chromed it out tip to stern and I have also had my Ultra Classic's motor built, all by the guys at Van Nuys Harley Davidson who work as a team to make sure the end product realizes your dream! JD "

By: John    Canyon Country,CA


"Parts guy Mario was great, understood all essential parts I needed for my repairs and helped me find a great alternative style brake rotor when my initial choice didn't have a full set in stock. Very happy with my parts and service. T."

By: Anonymous    Palmdale,CA


"Just purchased an 07 Road King. Great deal, awsome bike. Everyone involved was great and worked with me. Easiest transaction ever for a vehicle. thanks to all"

By: paul    simi valley,CA


By: avedis    San Bernardino,CA


"I can not say enough good about Chris Backs & the rest of his team in the service department, as well as Beef in finance. Thank U service department for your great work, fast service, knowledge & taking care of me every time I scoot in. Peace, Edwin Avedissian Location Manager Last Comic Standing NBC Studios "

By: Edwin    Sherman Oaks,CA


"The staff are very knowledgeable, helpful and courteous. Would be coming back for all of my Harley needs and would not hesitate to recomend the dealership."

By: Tajeet    Santa Clarita,CA


"I just want to say that I really appreciate the service and "homie" feeling of Van Nuys HD. I had purchased a 2001 XL1200 from a private party and I figured it was time to get a larger HD because it's my primary means of transportation. I called several HD dealers, some where closed until the Jan. 2nd, others didn't take used HD's ( Duh!). I spoke to Bryan over the phone and he made me feel extremely comfortable while talking. I told him I had credit issues, but he said it wasn't an issue, we could try anyway. When I finally met him he was cordial and a very pleasant individual. We found a used bike I like and we went and did the paperwork (I was sure there was no way I was going to get financed.)I had a few things I had to find like proof of employment, etc. To my surprise I was approved for more than I expected. I'd just like to say thanx to all the guys at Van Nuys HD for being such a good group of guys and making the buying experience such a pleasure."

By: Leigh    Reseda,CA


"On Sept.29 my buddy& myself with our wives came down to the sale. Us on our bikes and the girls in the car. The girls had to park up the block as they were walking down the alley my wife tripped and fell. She broke her elbow. This letter is not to complaine but to give a heartfelt thanks to some harley brothers and your employe Trae Mac Donald. The brothers stayed with my wife until we got her in the car to go to the emergency room. Trae let us know he was an EMT and took care of my wife by making a make shift splint. Please let him know how much we appreciated what he did. If any of the guys that stayed with my wife read this thank you all so much. Thanks to everyone from BOB&PAT"

By: bob    newhall,CA


"By far the most likable as well as qualified staff of any HD dealership I have encountered. The staff makes me feel like a friend in the neighborhood every time I visit the store. Big kudos go out to Doug in service and Dean in sales as well as Michael in financing. You guys all made it all come together by most importantly finding the bike that was the perfect fit and THEN figuring out a way to put me on it. Extra special thanks again to Doug for building such a badass bagger! I'm taking extra special care of it and pass all the compliments his way. Respectfully, Roger D Winter "

By: Roger    Woodland Hills,CA


"This is my second experience purchasing a bike with Van Nuys Harley Davidson, Beef and everyone in Sales, Service, Parts and Motorclothes were exeptional, I can't think of any other dealership nicer and down to earth as these guys...Once again they've made my dream become a reality.....I will keep coming back."

By: Elena    Northridge,CA


"Bryan and Beef made the potentially painful task of buying a new vehicle a breeze. I got my bike so much sooner than I would have from another dealership and the service was spectacular. I auditioned at least four other shops in Los Angeles, and none of them made me feel as relaxed as the folks at Van Nuys HD. In fact, I didn't get a look at most places. From the the ultra-cute girls in the merch department on up, it was a great experience."

By: Edward    Van Nuys,CA


"I can't say enough good things about the family at Van Nuys Harley. Beef, Trae, Bryan were all great from the time I came in to the time I rode home. Alex in parts was great and I didn't have a single question he couldn't answer. Jesse in Accessories was very nice and had no problem helping me pick out what I needed. Thank you all for providing such a great experience for me buying my first bike!"

By: Peter    Winnetka,CA


"My ex-wife died last November and always wanted me to have a Harley. She left my son and I a little something, so I went to go buy one. I met Trae in the sales dept. and he was a great help his service was excellent!!!And turns out he was from the same town my ex died in it was very moving for my son and I. He will always be a friend to me and will never forget him...Great job Trae!!!!! Roman took great care of me in financing my purchase! To everyone at V.N Harley, I will always come back for my Harley needs!!"

By: Dave    North Hills,CA


"I live 70 miles from Van Nuys H-D but decided to give them a look after visiting a few other H-D dealers. I walked in the place and immediately felt comfortable. My salesman, Dean, and all the staff were just great. I've been buying motorcycles since 1969 and this purchase was simply the best. I highly recommend visiting their dealership. "

By: Ted    Palmdale,CA


"My bike was in a crash and it was taken to Van Nuys crash center. When I got the bike back it was as if NOTHING had happened. Just like it was the first day I picked it up at the dealership BRAND NEW...GREAT JOB....Thank you Ben and Don.... "

By: Bryan    Camarillo,CA


"I live just around the corner from the Van Nuys dealership so it made sense that I start shopping there when I was ready to buy a new motorcycle. I had never been to a Harley dealership before or owned a Harley for that matter, but I was immediately impressed by the sales people, the product quality, and the "up front" pricing. The entire sales team made me feel like a family member and the product qulaity was extraordinary. A Harley Davidson seemed to me a real value for the money but to be fair and open-minded I then visited several metric dealerships. Thoroughly unimpressed with the metric offerings and their apathetic sales people, I returned to HD that same day and purchased a new XL1200 Low. I was so impressed that I urged my son to go in and check it out, a few weeks later he also purchased an XL1200 Low. A month after that I also purchased (dare I say "stole?") a pre-owned bike from them, and now plan to purchase my "dream bike" through Van Nuys HD as well. I have been to other HD dealership since them, but have yet to find such a great bunch of people under one roof... I know it sounds cliche, but it's true. Come December I will be sad to see them move but I would gladly travel a little farther past other dealerships to continue doing business with them. Oh yeah, and the free coffee is an added bonus"

By: George     Panorama City,CA


"Just wanted to say how awesome Trae, Doug, and Michael and everyone else at VNHD were when I went shopping for my bike. They made me feel very comfortable and were very helpful during this process. You guys are great! Keep up the great work!"

By: Edward    Panorama City,CA


"There are two Harley Davidson dealers about the same distance from my home. I first went to the closest one, and received nothing but roadblocks and problems with trying to buy a new Harley. They were just too "Busy" to take care of me, was the feeling I got. After giving them more than two days to work things out, I came to Van Nuys Harley. I was treated with respect, and true customer service. I was riding my new Harley the day after coming to your dealership. Thank You for the outstanding customer service, C/C"

By: Charles    Tujunga,CA


"Dealing with everyone at the Van Nuy's Harley Dealership was a wonderful experience. Everyone there was friendly, knowledgeable, and nice to talk to. It made a normally stressful experience fun. I will definately do business with them again. I only wish they were located in Riverside. Thanks for everything!"

By: Jeffrey     Riverside,CA


"I have purchased two Harley's from Van Nuys Harley in the past four years and have received the very best in personal treatment. Owner Mike Moffett personally showed me the various bikes and their features the first time i went to his shop. He answered all my questions. I was quite impressed. At no time was there ever any pressure to buy, nor was there any of that smooth coercive sales jargon. I was leery about which bike to choose. I had owned a Sportster before but it felt too small for both my wife and I to ride very far. Mike asked a lot of qusstions about what I wanted to get out of a new bike, and through our dialogue I was able to figure out which bike would suit me best--an Ultra-Glide Classic. We ordered the one I wanted and Mike delivered it the day after it came in. A year later I returned to see Mike and told him the Ultra-Glide was too big for me and I wasn't enjoying it. It was too heavy for around town. I was not the long distance rider I thought I'd be. Mike suggested trading it in for a smaller but just as powerful Dyna Super-Glide. That's what i did. No hassles at all. The friendly customer service people had my old bike--with all of three-thousand miles on it--exchanged for the new bike in about 45 minutes total time. I rode it home that afternoon. Now I've got three thousand miles on the new bike and I couldn't be happier with it. It's just the right fit for my wife and I to do the local rides we like to the mountains and beaches. Recently, I needed to have some service done on it, but the weather was bad and winter was coming, plus I live about 100 miles away from the dealership. Mike offered to pick the bike up in his trailer when he was next in the area, take it in for service, and then return it when he again was out my way. Never have I had such quality personal service as that. I recommend Van Nuys Harley Davidson whole-heartedly. I wish I could say the same about the dealership three miles from my house. I refuse to go there anymore after the neglectful treatment my wife and I got the few times we tried to do business there. It's far more enjoyable to drive 100 miles to do business with Mike Moffett."

By: Anonymous    Victorville,CA


"Michael (Beef) Was truly concerned about my wife's and my needs for a FLSTN, the whole process took about an hour, my wife picked out the bike on the floor, although that one was sold, Beef was able to get us a brand pkin 07' delivered and ready to roll. Thanks again guys"

By: James     Northridge,CA


"I recently brought my Heritage Softail to your service dept. for a 7500 mile service and to address a few other concerns I was having with the bike. I had previously had the bike serviced at another dealer, but still had issues. Since Garo has come to your dealership , my husband and I have followed him over. He recommended I bring the bike to your service dept and introduced me to Danny. I picked up the bike on Tuesday and have never been so happy riding out of a service dept before! Danny addressed every issue and fixed every one! My bike rides better than ever! My husband and I will only come to Van Nuys to have our bikes serviced from now on! Thank you! Stacey and Jeff Gourson "

By: Stacey    burbank,CA


"i live alot closer to a few other harley dealers but after visiting van nuys harley i new that they would be my dealer for life. garo and doug are the best guys i have ever dealt with at a dealer. they know the product and i could tell they like what they do. a month after i bought my bike i rolled by to say hello to the guys and they remembered my name believe me this would never happen at another dealer. van nuys rocks and i will send all my friends there ddr"

By: dean    hollywood,CA


"I haven't been on a bike in over 16 years but when I was ready to buy a new one my buddy told me that I had to go to Van Nuys HD. He was right. The guys there are very Knowledgeable, personable and they know their bikes! Because I was making a big purchase and changing my life in a big way, I was a little apprehensive but these guys made me feel ready and at ease. I had some detail work done and Roman was great (all I have to do is introduce him to Salma Hayek). Anyway, I had a great experience at Van Nuys HD and when I get another bike I will be sure to call them. "

By: Mike    Toluca Lake,CA


"I came all the way from Fontana to buy my 07 XL1200C from Van Nuys HD. The reason I went Van Nuys HD instead of a closer dealer is because of the friendly family like atmosphere, extremely easy staff to deal with, solid reputation, and reliable word of mouth from other HD owners about Van Nuys HD being the greatest dealership in Southern California. I worked with Trae and was able to get my Sportster within the week with requested colors..etc. I am extremely happy with my experience at Van Nuys HD. "

By: David    Fontana,CA


"Before I share with you my experience about the dealership, I want to inform you that this was my first time purchasing a bike. They made the experience so smooth and also made me feel good about doing business with them. I am business man myself running a few companies and I was so impressed with the way the whole place was running. Nobody was an individual in that place. They ran it like a team. The people that were most helpfull with my purchase were Trae MacDonald, Roman, Garo, and Ben. I highly would recommend any customer wanting to buy a Harley to go to this store over any other one even if they had to drive further. Thanks again for the high standards of customer service."

By: Patrick    Granada Hills,CA


"Trae McDonald was my Sales rep and handled my Night Train purchase with knowledge and patience.Michael Moran did the financing and made it work. Thanks again for a job well done you have earned my repeat business. Thanks, Bob Kitzler "

By: Robert    Sherman Oaks,CA


"The parts staff is very helpful and accomodating every time I come in."

By: STEVE    Quartz Hill,CA


"Last week I purchased an 07 Dyna Super Glide from Mike Moran. You didn't have one in stock and Mike went on the search and found one in no time. He took the time to answer all my questions and made the purchase an enjoyable experience. When it came time to take delivery Mike was out, but Ben and Garo helped me out. I would like to thank Mike and all the sales staff for making my second dream come true. My first was when I purchased my 05 883L. Can't wait till you guys are up here in Santa Clarita. Thanks again I'm love'n the new bike."

By: bob    santa clarita,CA


"I purcahsed my new Night Train in May from the legend in sales. I am talking about Ben. He was awesome and things went great. Things got a little crazy after the purchase,a little communication issue. But Rob stepped up to the plate made it all good again. Overall, a great purchase experience with a little drama thrown in... Who could ask for more. You guys ROCK.... I will refer all my friends to Van Nuys Harley... And can't wait till you move out to Santa Clarita. Dave."

By: Dave    Canyon Country,CT


"I just got my new Sportster XL 883R at Van Nuys HD and couldn't be happier. Further, I just wanted to let everyone know that this is the greatest dealership around. I tried the other ones in the area and was very disappointed! They either followed me around like a thief or I couldn't find them. Salesman Michael Moran at Van Nuys Harley Davidson was attentive but not aggressive and treated me fairly and respectfully. He answered all of my questions and made me a fantastic deal on my new Sporty! I would strongly recommend this dealership to anyone looking for a dealer who is willing to go the extra mile to insure customer satisfaction. Thanks folks for a job well done. Paul. "

By: Paul    Hawthorne,CA


"I want to start out with saying this Harley dealership in Van Nuys is the truth. Van Nuys Harley came out to get me when the H.O.G roadside assistance stood me up. Big ups to Brian and Tracy, I owe yall so much they were off of work and the dealership was closed and they still came out to get me. I owe ya'll lunch, a beer or something! Holla at me hahahaha. For real, I am going to only go to Van Nuys Harley as they know how to treat thier customers....."

By: J    North Hollywood ,CA


"I came ALL the way from Cerritos to look at a used bike and ended up buying a new one. Beef answered my questions on the used bike and that led to inquire about a new one. I really liked the way I was treated which made buying a pleasurable experience. I got the bike I wanted and boy am I happy!! Thanks Van Nuys Harley Davidson. Alex Martinez"

By: Alex     Cerritos,CA


"My husband purchased a bike for me this weekend. I want to thank you Ben for looking for the perfect bike that would suit me to a tee! I knew Van Nuys would give us the best deal. I have referred my friends to come and see Ben for their next purchase. Thank you again, Kathy "

By: Kathy     Canyon Country,CA


"Parts dept always has great sugguestions on how to make my bike bitchen. Sales dept.(Ben)is looking for my next ride to purchase. Accessory department makes my wife look beautiful. Thanks"

By: Dennis    Santa Clarita,CA


"I bought an FXSTI from your shop in April of 04 and have loved every minute that I ride. I like the fact that the sales reps. were not up my bu** as soon as I walked in the door. They gave me time to think about which bike I wanted.I went to another shop and looked at the bike I thought I wanted and they tried to "get me started" before I ever sat on it. Keep up the good work!"

By: Michael    Simi Valley,CA


"Very satisfied with my Deluxe Softail, I can't get enough of it. Michael Moran is a very nice guy, and a great salesman, an asset to your company. I will buy my next bike from Van Nuys Harley. Thanks a bunch! L. Vargas."

By: larry     san fernando,CA


"I visit Van Nuys Harley Davidson often to pick up parts and accessories for my '90 Fatboy. The entire staff is friendly, professional and obviously committed to providing the best customer service possible. Nothing but "The Best" at this dealership."

By: Lane    Lakeview Terrace,CA


"Extremely easy staff to deal with.....from sales to parts to service to accessories. Made the purchase of my '06 Road King Custom very easy. Staff was extremely helpful and accommodating. Although Glendale is closer to my home, Van Nuys has earned all of my future business."

By: Al    Burbank (Sun Valley),CA


"I've been in Van Nuys Harley-Davidson several times now. It's refreshing to see the employees remember my name and remember conversations from weeks ago. From the service and parts department to the motor clothes, every experience has been pleasant, rewarding, and friendly. I've finally found a dealership I can trust. Thanks for making me feel welcome and creating another happy customer!"

By: Brad    Chatsworth,CA


"Most everyone that we have come into contact with at the Van Nuys Dealer are a pleasure to work with. Friendly and courteous, and extremely helpful with all aspects of purchasing our bike and accessories. Thank all of you for your help and expertise!"

By: Stephen    North Hollywood,CA