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|  Call service for our 103 and 110 cubic inch Ca Approved Performance Packages. 
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 Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page. | |
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"This was my first time in your location. After receiving horrible telephone service with (another dealers) parts Dept., I called your location and spoke to Mick. His telephone service was top notch in helping me with the part that I needed. When I visited your store, he again took time to answer my many questions in a professional manner. Overall, I had a very positive experience... so much that although (the other dealer) is 4 miles away from me, I would rather drive the 30 miles to your location based on his customer service. "
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By: Robert Los Angeles,CA
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"Our thanks to Lily and Nicole for a pain free purchase and trade in. Special thanks to Angel, Bill and Allen who stayed late on a Sunday night to get the bike out. We love our 2009 Road Glide. Your service, professionalism and courtesy has gained your shop two new fans and future customers. Thanks to all of you and continued success.
Brian and Alison Neill."
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By: Brian Sherman Oaks,CA
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"Old Road Harley Rocks!!
The whole team there is amazing, GO HERE IF U NEED NOTHING!!!"
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By: Anonymous canyon country,CA
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"Service was outstanding, friendly folks, and very helpful. Aaron was great, and we'll definitely be back! Glad to have a dealership in Santa Clarita."
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By: Jeff Castaic,CA
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"JUST A NOTE TO SAY THANKS TO MARIO IN PARTS HE ALWAYS HAS THE RIGHT INFORMATION AND IS WILLING TO TAKE THE TIME TO HELP ME MAKE A INFORMED DECISION ON WHAT I NEED FOR MY BIKE I STOPED GOING OUT TO ANOTHER SHOP JUST BECAUSE ALL OFF YOU MAKE ME FEEL LIKE PART OF YOUR FAMILY KEEP UP THE GREAT WORK I 'M LOOKING FORWARD TO A LONG RELATIONSHIP WITH HARLEY AND YOU!
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By: KEITH SANTA CLARITA,CA
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"I would like to thank Aaron in your Service Dept. for his help. My husband Tony was out on a Sunday ride. When his 2001 Electra-Classic broke down on the 5 freeway. Even though it was on a Sunday morning Aaron said to have it brought in
Thanks to AAA (Golden State towing) with a 10 minute response time and a trip to "Old Road Harley's - Doctor" Tony should be back on the road soon.
I HIGHLY recommend Old Road Harley Davidson, your staff is extremely kind and courteous.
Thank you,
Tony & Luann Pearce"
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By: Luann Rancho Palos Verdes,CA
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"thank you lily you are great.you were alot of help and still are.enjoing the sh-- out of it. tony"
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By: tony sylmar,CA
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"I have nothing but good stuff to say about you guys, I'm a happy customer and look forward to seeing all of you at your new store---thanks for everything---Stephen Thorneycroft"
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By: stephen Sun Valley,CA
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"Hi Doug,
Just a quick note to say a HUGE thank you to Allen in Service for his assistance this past weekend. On Friday, during my morning commute, my 2006 Street Bob started to misfire and the Check Engine light came on. After letting the bike cool, I was able to start it and ride it to work without further incident. Since I had just refueled that morning, I suspected I had a sediment clog in an injector or the fuel line, that had cleared itself. On the ride home, the same thing happened. I was able to "nurse" the bike to Van Nuys HD, where Allen did a quick inspection. He was able to get the bike repaired (It turned out being worn injector wiring, plus I also was due for a new front tire) and returned to me on Saturday. Plus, he alerted me to the Extended Warranty and Factory Recall status on my bike. Allen was ABSOLUTELY thorough, knowledgeable, reassuring and genuinely personable in a time of uncertainty with the condition of my bike. Here is the REALLY cool thing: He could have turned me away, because this was your last weekend in Van Nuys (I was the last service customer at Van Nuys!) So, I believe this is a perfect testimony to your commitment to your customers and the competence of your staff in your time at Van Nuys, that will obviously carry over to Santa Clarita! Give my best to Garo, Allen (along with my special thanks for all he did this weekend!) and all the staff! I am so excited to have you guys as NEW neighbors here in Santa Clarita! See you soon, and welcome to the 'hood! Jeff Kallestad 6/15/09"
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By: Jeffrey Valencia,CA
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"This is a great dealership. Mario in parts is a big help and knows the bikes. Dean in sales is just a great guy to hang out with or buy a bike from. Dean leads rides from the dealership on Sundays and it's that kind of involvement that makes it easy to have a relationship with your dealer and get questions answered and ideas about fixing up your bike or trying out a new bike. Alan, the service manager, has a lot of experience and can deal with maintenance issues in his sleep but really shines when it comes to trickin that motor out or customizing that bike to make it shine.
I have built my 06 wideglide and chromed it out tip to stern and I have also had my Ultra Classic's motor built, all by the guys at Van Nuys Harley Davidson who work as a team to make sure the end product realizes your dream!
JD "
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By: John Canyon Country,CA
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"Parts guy Mario was great, understood all essential parts I needed for my repairs and helped me find a great alternative style brake rotor when my initial choice didn't have a full set in stock.
Very happy with my parts and service.
T."
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By: Anonymous Palmdale,CA
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"Just purchased an 07 Road King. Great deal, awsome bike. Everyone involved was great and worked with me. Easiest transaction ever for a vehicle. thanks to all"
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By: paul simi valley,CA
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By: avedis San Bernardino,CA
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"I can not say enough good about Chris Backs & the rest of his team in the service department, as well as Beef in finance.
Thank U service department for your great work, fast service, knowledge & taking care of me every time I scoot in.
Peace,
Edwin Avedissian
Location Manager
Last Comic Standing
NBC Studios
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By: Edwin Sherman Oaks,CA
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"The staff are very knowledgeable, helpful and courteous.
Would be coming back for all of my Harley needs and would
not hesitate to recomend the dealership."
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By: Tajeet Santa Clarita,CA
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"I just want to say that I really appreciate the service and "homie" feeling of Van Nuys HD. I had purchased a 2001 XL1200 from a private party and I figured it was time to get a larger HD because it's my primary means of transportation. I called several HD dealers, some where closed until the Jan. 2nd, others didn't take used HD's ( Duh!). I spoke to Bryan over the phone and he made me feel extremely comfortable while talking. I told him I had credit issues, but he said it wasn't an issue, we could try anyway. When I finally met him he was cordial and a very pleasant individual. We found a used bike I like and we went and did the paperwork (I was sure there was no way I was going to get financed.)I had a few things I had to find like proof of employment, etc. To my surprise I was approved for more than I expected. I'd just like to say thanx to all the guys at Van Nuys HD for being such a good group of guys and making the buying experience such a pleasure."
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By: Leigh Reseda,CA
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"On Sept.29 my buddy& myself with our wives came down to the sale. Us on our bikes and the girls in the car. The girls had to park up the block as they were walking down the alley my wife tripped and fell. She broke her elbow. This letter is not to complaine but to give a heartfelt thanks to some harley brothers and your employe Trae Mac Donald. The brothers stayed with my wife until we got her in the car to go to the emergency room. Trae let us know he was an EMT and took care of my wife by making a make shift splint. Please let him know how much we appreciated what he did. If any of the guys that stayed with my wife read this thank you all so much. Thanks to everyone from BOB&PAT"
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By: bob newhall,CA
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"By far the most likable as well as qualified staff of any HD dealership I have encountered. The staff makes me feel like a friend in the neighborhood every time I visit the store. Big kudos go out to Doug in service and Dean in sales as well as Michael in financing. You guys all made it all come together by most importantly finding the bike that was the perfect fit and THEN figuring out a way to put me on it. Extra special thanks again to Doug for building such a badass bagger! I'm taking extra special care of it and pass all the compliments his way.
Respectfully,
Roger D Winter "
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By: Roger Woodland Hills,CA
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"This is my second experience purchasing a bike with Van Nuys Harley Davidson, Beef and everyone in Sales, Service, Parts and Motorclothes were exeptional, I can't think of any other dealership nicer and down to earth as these guys...Once again they've made my dream become a reality.....I will keep coming back."
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By: Elena Northridge,CA
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"Bryan and Beef made the potentially painful task of buying a new vehicle a breeze. I got my bike so much sooner than I would have from another dealership and the service was spectacular. I auditioned at least four other shops in Los Angeles, and none of them made me feel as relaxed as the folks at Van Nuys HD. In fact, I didn't get a look at most places. From the the ultra-cute girls in the merch department on up, it was a great experience."
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By: Edward Van Nuys,CA
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"I can't say enough good things about the family at Van Nuys Harley. Beef, Trae, Bryan were all great from the time I came in to the time I rode home. Alex in parts was great and I didn't have a single question he couldn't answer. Jesse in Accessories was very nice and had no problem helping me pick out what I needed. Thank you all for providing such a great experience for me buying my first bike!"
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By: Peter Winnetka,CA
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"My ex-wife died last November and always wanted me to have a Harley. She left my son and I a little something, so I went to go buy one. I met Trae in the sales dept. and he was a great help his service was excellent!!!And turns out he was from the same town my ex died in it was very moving for my son and I. He will always be a friend to me and will never forget him...Great job Trae!!!!! Roman took great care of me in financing my purchase! To everyone at V.N Harley, I will always come back for my Harley needs!!"
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By: Dave North Hills,CA
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"I live 70 miles from Van Nuys H-D but decided to give them a look after visiting a few other H-D dealers. I walked in the place and immediately felt comfortable. My salesman, Dean, and all the staff were just great. I've been buying motorcycles since 1969 and this purchase was simply the best.
I highly recommend visiting their dealership. "
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By: Ted Palmdale,CA
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"My bike was in a crash and it was taken to Van Nuys crash center. When I got the bike back it was as if NOTHING had happened. Just like it was the first day I picked it up at the dealership BRAND NEW...GREAT JOB....Thank you Ben and Don.... "
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By: Bryan Camarillo,CA
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"I live just around the corner from the Van Nuys dealership so it made sense that I start shopping there when I was ready to buy a new motorcycle. I had never been to a Harley dealership before or owned a Harley for that matter, but I was immediately impressed by the sales people, the product quality, and the "up front" pricing. The entire sales team made me feel like a family member and the product qulaity was extraordinary. A Harley Davidson seemed to me a real value for the money but to be fair and open-minded I then visited several metric dealerships. Thoroughly unimpressed with the metric offerings and their apathetic sales people, I returned to HD that same day and purchased a new XL1200 Low. I was so impressed that I urged my son to go in and check it out, a few weeks later he also purchased an XL1200 Low. A month after that I also purchased (dare I say "stole?") a pre-owned bike from them, and now plan to purchase my "dream bike" through Van Nuys HD as well.
I have been to other HD dealership since them, but have yet to find such a great bunch of people under one roof... I know it sounds cliche, but it's true. Come December I will be sad to see them move but I would gladly travel a little farther past other dealerships to continue doing business with them.
Oh yeah, and the free coffee is an added bonus"
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By: George Panorama City,CA
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"Just wanted to say how awesome Trae, Doug, and Michael and everyone else at VNHD were when I went shopping for my bike. They made me feel very comfortable and were very helpful during this process.
You guys are great! Keep up the great work!"
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By: Edward Panorama City,CA
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"There are two Harley Davidson dealers about the same distance from my home. I first went to the closest one, and received nothing but roadblocks and problems with trying to buy a new Harley. They were just too "Busy" to take care of me, was the feeling I got. After giving them more than two days to work things out, I came to Van Nuys Harley. I was treated with respect, and true customer service. I was riding my new Harley the day after coming to your dealership. Thank You for the outstanding customer service, C/C"
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By: Charles Tujunga,CA
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"Dealing with everyone at the Van Nuy's Harley Dealership was a wonderful experience. Everyone there was friendly, knowledgeable, and nice to talk to. It made a normally stressful experience fun. I will definately do business with them again. I only wish they were located in Riverside. Thanks for everything!"
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By: Jeffrey Riverside,CA
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"I have purchased two Harley's from Van Nuys Harley in the past four years and have received the very best in personal treatment.
Owner Mike Moffett personally showed me the various bikes and their features the first time i went to his shop. He answered all my questions. I was quite impressed.
At no time was there ever any pressure to buy, nor was there any of that smooth coercive sales jargon. I was leery about which bike to choose. I had owned a Sportster before but it felt too small for both my wife and I to ride very far. Mike asked a lot of qusstions about what I wanted to get out of a new bike, and through our dialogue I was able to figure out which bike would suit me best--an Ultra-Glide Classic. We ordered the one I wanted and Mike delivered it the day after it came in.
A year later I returned to see Mike and told him the Ultra-Glide was too big for me and I wasn't enjoying it. It was too heavy for around town. I was not the long distance rider I thought I'd be. Mike suggested trading it in for a smaller but just as powerful Dyna Super-Glide. That's what i did.
No hassles at all.
The friendly customer service people had my old bike--with all of three-thousand miles on it--exchanged for the new bike in about 45 minutes total time. I rode it home that afternoon.
Now I've got three thousand miles on the new bike and I couldn't be happier with it. It's just the right fit for my wife and I to do the local rides we like to the mountains and beaches.
Recently, I needed to have some service done on it, but the weather was bad and winter was coming, plus I live about 100 miles away from the dealership. Mike offered to pick the bike up in his trailer when he was next in the area, take it in for service, and then return it when he again was out my way.
Never have I had such quality personal service as that.
I recommend Van Nuys Harley Davidson whole-heartedly. I wish I could say the same about the dealership three miles from my house. I refuse to go there anymore after the neglectful treatment my wife and I got the few times we tried to do business there. It's far more enjoyable to drive 100 miles to do business with Mike Moffett."
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By: Anonymous Victorville,CA
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"Michael (Beef) Was truly concerned about my wife's and my needs for a FLSTN, the whole process took about an hour, my wife picked out the bike on the floor, although that one was sold, Beef was able to get us a brand spankin 07' delivered and ready to roll.
Thanks again guys"
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By: James Northridge,CA
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"I recently brought my Heritage Softail to your service dept. for a 7500 mile service and to address a few other concerns I was having with the bike.
I had previously had the bike serviced at another dealer, but still had issues.
Since Garo has come to your dealership , my husband and I have followed him over.
He recommended I bring the bike to your service dept and introduced me to Danny.
I picked up the bike on Tuesday and have never been so happy riding out of a service dept before!
Danny addressed every issue and fixed every one!
My bike rides better than ever!
My husband and I will only come to Van Nuys to have our bikes serviced from now on!
Thank you!
Stacey and Jeff Gourson
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By: Stacey burbank,CA
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"i live alot closer to a few other harley dealers but after visiting van nuys harley
i new that they would be my dealer for life. garo and doug are the best guys i have ever dealt with at a dealer. they know the product and i could tell they like what they do.
a month after i bought my bike i rolled by to say hello to the guys and they remembered my name believe me this would never happen at another dealer.
van nuys rocks and i will send all my friends there
ddr"
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By: dean hollywood,CA
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"I haven't been on a bike in over 16 years but when I was ready to buy a new one my buddy told me that I had to go to Van Nuys HD. He was right. The guys there are very Knowledgeable, personable and they know their bikes! Because I was making a big purchase and changing my life in a big way, I was a little apprehensive but these guys made me feel ready and at ease. I had some detail work done and Roman was great (all I have to do is introduce him to Salma Hayek). Anyway, I had a great experience at Van Nuys HD and when I get another bike I will be sure to call them.
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By: Mike Toluca Lake,CA
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"I came all the way from Fontana to buy my 07 XL1200C from Van Nuys HD. The reason I went Van Nuys HD instead of a closer dealer is because of the friendly family like atmosphere, extremely easy staff to deal with, solid reputation, and reliable word of mouth from other HD owners about Van Nuys HD being the greatest dealership in Southern California.
I worked with Trae and was able to get my Sportster within the week with requested colors..etc. I am extremely happy with my experience at Van Nuys HD.
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By: David Fontana,CA
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"Before I share with you my experience about the dealership, I want to inform you that this was my first time purchasing a bike. They made the experience so smooth and also made me feel good about doing business with them. I am business man myself running a few companies and I was so impressed with the way the whole place was running. Nobody was an individual in that place. They ran it like a team. The people that were most helpfull with my purchase were Trae MacDonald, Roman, Garo, and Ben. I highly would recommend any customer wanting to buy a Harley to go to this store over any other one even if they had to drive further. Thanks again for the high standards of customer service."
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By: Patrick Granada Hills,CA
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"Trae McDonald was my Sales rep and handled my Night Train purchase with knowledge and patience.Michael Moran did the financing and made it work. Thanks again for a job well done you have earned my repeat business.
Thanks,
Bob Kitzler
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By: Robert Sherman Oaks,CA
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"The parts staff is very helpful and accomodating every time I come in."
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By: STEVE Quartz Hill,CA
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"Last week I purchased an 07 Dyna Super Glide from Mike Moran. You didn't have one in stock and Mike went on the search and found one in no time. He took the time to answer all my questions and made the purchase an enjoyable experience. When it came time to take delivery Mike was out, but Ben and Garo helped me out. I would like to thank Mike and all the sales staff for making my second dream come true. My first was when I purchased my 05 883L. Can't wait till you guys are up here in Santa Clarita. Thanks again I'm love'n the new bike."
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By: bob santa clarita,CA
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"I purcahsed my new Night Train in May from the legend in sales. I am talking about Ben. He was awesome and things went great. Things got a little crazy after the purchase,a little communication issue. But Rob stepped up to the plate made it all good again. Overall, a great purchase experience with a little drama thrown in... Who could ask for more. You guys ROCK.... I will refer all my friends to Van Nuys Harley... And can't wait till you move out to Santa Clarita.
Dave."
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By: Dave Canyon Country,CT
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"I just got my new Sportster XL 883R at Van Nuys HD and couldn't be happier. Further, I just wanted to let everyone know that this is the greatest dealership around. I tried the other ones in the area and was very disappointed! They either followed me around like a thief or I couldn't find them. Salesman Michael Moran at Van Nuys Harley Davidson was attentive but not aggressive and treated me fairly and respectfully. He answered all of my questions and made me a fantastic deal on my new Sporty!
I would strongly recommend this dealership to anyone looking for a dealer who is willing to go the extra mile to insure customer satisfaction. Thanks folks for a job well done.
Paul.
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By: Paul Hawthorne,CA
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"I want to start out with saying this Harley dealership in Van Nuys is the truth. Van Nuys Harley came out to get me when the H.O.G roadside assistance stood me up. Big ups to Brian and Tracy, I owe yall so much they were off of work and the dealership was closed and they still came out to get me. I owe ya'll lunch, a beer or something! Holla at me hahahaha. For real, I am going to only go to Van Nuys Harley as they know how to treat thier customers....."
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By: J North Hollywood ,CA
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"I came ALL the way from Cerritos to look at a used bike and ended up buying a new one. Beef answered my questions on the used bike and that led to inquire about a new one. I really liked the way I was treated which made buying a pleasurable experience. I got the bike I wanted and boy am I happy!! Thanks Van Nuys Harley Davidson.
Alex Martinez"
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By: Alex Cerritos,CA
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"My husband purchased a bike for me this weekend. I want to thank you Ben for looking for the perfect bike that would suit me to a tee! I knew Van Nuys would give us the best deal. I have referred my friends to come and see Ben for their next purchase.
Thank you again,
Kathy
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By: Kathy Canyon Country,CA
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"Parts dept always has great sugguestions on how to make my bike bitchen. Sales dept.(Ben)is looking for my next ride to purchase. Accessory department makes my wife look beautiful.
Thanks"
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By: Dennis Santa Clarita,CA
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"I bought an FXSTI from your shop in April of 04 and have loved every minute that I ride. I like the fact that the sales reps. were not up my bu** as soon as I walked in the door. They gave me time to think about which bike I wanted.I went to another shop and looked at the bike I thought I wanted and they tried to "get me started" before I ever sat on it. Keep up the good work!"
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By: Michael Simi Valley,CA
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"Very satisfied with my Deluxe Softail, I can't get enough
of it.
Michael Moran is a very nice guy, and a great salesman,
an asset to your company. I will buy my next bike from
Van Nuys Harley.
Thanks a bunch!
L. Vargas."
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By: larry san fernando,CA
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"I visit Van Nuys Harley Davidson often to pick up parts and accessories for my '90 Fatboy. The entire staff is friendly, professional and obviously committed to providing the best customer service possible. Nothing but "The Best" at this dealership."
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By: Lane Lakeview Terrace,CA
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"Extremely easy staff to deal with.....from sales to parts to service to accessories. Made the purchase of my '06 Road King Custom very easy. Staff was extremely helpful and accommodating. Although Glendale is closer to my home, Van Nuys has earned all of my future business."
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By: Al Burbank (Sun Valley),CA
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"I've been in Van Nuys Harley-Davidson several times now. It's refreshing to see the employees remember my name and remember conversations from weeks ago. From the service and parts department to the motor clothes, every experience has been pleasant, rewarding, and friendly. I've finally found a dealership I can trust. Thanks for making me feel welcome and creating another happy customer!"
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By: Brad Chatsworth,CA
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"Most everyone that we have come into contact with at the Van Nuys Dealer are a pleasure to work with. Friendly and courteous, and extremely helpful with all aspects of purchasing our bike and accessories. Thank all of you for your help and expertise!"
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By: Stephen North Hollywood,CA
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|  We are an authorized Harley-Davidson collision repair provider. Insurance companies welcome! See our specials tab for service discounts! Call us and ask about
Pre-paid Maintenance
for your new or used
Harley-Davidson motorcycle and save!
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